Who We Collect Information From

We collect personal information from:

Website visitors and users of our online resourcesCustomers who engage with our servicesEmployees, job applicants, vendors, and business partners

Personal information includes data that identifies or relates to you, such as your name, email, IP address, and location. We comply with applicable privacy laws, including the UK General Data Protection Regulation (UK-GDPR), the Data Protection Act 2018, and the California Consumer Privacy Act (CCPA) where applicable.

Information We Collect

Information You Provide Voluntarily

We collect information when you engage with us, such as:

Filling out contact formsRegistering for an event or subscribing to servicesProviding payment details for transactions

Information We Collect Automatically

We use cookies and tracking tools to collect data when you browse our site, including:

Device type, operating system, and browser informationIP address and location dataWebsite activity and interactions

For analytics, we use Google Analytics, which helps us understand user behavior. You can opt out here: https://tools.google.com/dlpage/gaoptout.

How We Use Your Information

We use the data we collect to:

Deliver and improve our servicesProcess transactions and respond to inquiriesSend updates and marketing communications (opt-out available)Enhance website functionality and security

We do not sell or rent personal information to third-party marketers.

Legal Basis for Processing Personal Data (UK-GDPR Compliance)

Under UK-GDPR, we process personal data based on:

Consent – When you opt into marketing communications.Contractual necessity – To provide services you purchase.Legal obligations – To comply with applicable laws, such as tax reporting.Legitimate interest – To improve website performance and user experience.

Who We Share Your Information With

We share personal data only when necessary:

Business Partners & Service Providers: To facilitate services and transactions.Legal Compliance: If required by UK authorities, regulatory bodies, or international law.Affiliated Companies: To improve services and provide offers.

Cookie Policy

We use cookies and tracking technologies to improve user experience and analyze website traffic. These include:

Essential Cookies – Required for website functionality.Analytics Cookies – Help us track visitor behavior.Marketing Cookies – Used for personalized advertising.

You can manage your cookie preferences through your browser settings or opt out using our Cookie Policy (link to a dedicated page).

Data Retention Policy

We retain personal data only as long as necessary for business purposes or legal requirements. Retention periods vary based on:

The type of data collected.Legal obligations for tax and accounting. Security and fraud prevention purposes.

If you wish to request data deletion, contact [email protected].

Third-Party Payment Processors

We use Whop, Fanbasis, and other payment providers to process transactions securely. These third parties handle financial data, and we do not store credit card details.For details on their privacy policies, please visit each processor.

Data Processing & Storage Locations

We store and process data on secure servers located in the United Kingdom, European Union, and third-party cloud providers (such as AWS, Google Cloud). If data is transferred outside the UK or EEA, we implement Standard Contractual Clauses (SCCs) to ensure compliance with UK-GDPR and data protection laws.

AI & Automated Decision-Making

Some of our services use AI-driven recommendations or automated decision-making to enhance user experience. If you believe an automated decision has impacted you unfairly, you have the right to request human intervention by contacting [email protected].

Third-Party Tools & Data Sharing

We use third-party services such as:

Google Analytics, Facebook Pixel, TikTok Ads, and email marketing providers for tracking and improving user experience. Zapier and automation tools to streamline processes.

These providers may collect anonymised behavioural data. You can opt out of tracking through browser settings or by adjusting your cookie preferences in our Cookie Policy.

Data Breach Notification Policy

In the event of a data breach, we will take immediate action to secure affected data. If required by law, we will notify affected users as soon as possible. If you suspect any security concerns, please contact [email protected] immediately.

Refund & Transaction Policies

All payments made through Whop, Fanbasis, and other third-party payment processors are subject to their respective terms. Refund eligibility depends on the specific course, subscription, or service purchased. For billing inquiries, please contact [email protected].

Opt-Out Instructions for Marketing Communications

You can opt out of marketing emails at any time by:

Clicking the ‘unsubscribe’ link in our emails.Emailing [email protected] with ‘Unsubscribe’ in the subject line.

Third-Party Links & Social Media

Our site may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing personal data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. Please check this page regularly to stay informed.Effective Date: March 2025

Contact Us

For questions or requests regarding your privacy, contact us at:Imagine Education

Email: [email protected]

Website: ImagineEducation.Ai